Five questions to ask any supplier
— including us.
You are probably comparing more than one supplier of laboratory reagents. Most of what separates them cannot be seen on a product page, but it can be asked. Here are the five questions worth asking, and our answers to each — so you can hold us to the same standard.
Read the five questionsFive questions, five checkable answers
Each question has a yes-or-no answer that a supplier should be able to show you, not just tell you.
Is every batch independently tested — and by whom?
In-house testing is not independent testing. Ask which external laboratory analysed the batch, which methods were used, and whether identity was confirmed by more than one method.
Can I read the batch report before I order?
A report supplied only after purchase, or only on request, is not the same as one you can check in advance. Ask where the Certificate of Analysis is published and whether the batch number on it matches what will arrive.
Who is the company behind the website?
A trading name is not a legal entity. Ask for the registered company name, company number, VAT number and registered address — and check them on Companies House.
Where is stock held, and when does it ship?
"UK" on a website can mean a UK domain with stock overseas. Ask where the item physically is, which carrier is used, and what the dispatch cut-off actually is.
Are the permitted-use terms written down?
A supplier that says nothing about permitted use, or contradicts its own terms elsewhere on the site, is a supplier whose paperwork will not stand up. Ask to see the written supply terms.
The consumables in this range
Prices include VAT. Each product page links to its batch documentation.
Passed our own test? Your discount is ready.
If the answers above hold up, the codes below take 10% or 15% off your first order. If they do not, we would rather you asked us the hard question first.
One code per order, one use per customer. Enter the code in the coupon field at checkout; the discount is applied to the order total before delivery. Prices shown include VAT. Cannot be exchanged for cash. New Wave Solutions Limited may withdraw the offer at any time.
Research use only — legal notice
All products supplied by New Wave Solutions Limited are laboratory reagents for in vitro research by qualified professionals in appropriately equipped facilities. None holds a marketing authorisation from the MHRA and none is a licensed medicine in the United Kingdom. They are not supplied for human or veterinary use, consumption, administration, or for any therapeutic, diagnostic or clinical application, and are not intended to diagnose, treat, cure or prevent any disease.
Used solely for in vitro experiments and cannot be:
- Used in clinical trials involving humans
- Administered to humans as part of an experiment or investigation
- Supplied to another party for human investigational use
- Marketed as a medicine, supplement, or cosmetic product
Purchasers must be 21 or over and must confirm that material will be used only as set out above.